A Business Solution to address the below needs:

  •   Computer aided telephonic surveys
  •   Capture product feedbacks
  •   Check awareness & effectiveness of promotional activities, schemes, etc.
  •   Grievance handling
  •   Quality control

Our CRM System is capable of:

  •   Conducting two-way communication through SMS, WhatsApp & Email, etc.
  •   Integrated Voice Response system to manage volumes of about 10K calls a day.
  •   Multilingual calling capability
  •   Call monitoring option through live barge-in facility
  •   100% call recording
  •   State of the art CRM & Dialer system
  •   State of the art security system to maintain data secrecy and protection