A Business Solution to address the below needs:
Computer aided telephonic surveys
Capture product feedbacks
Check awareness & effectiveness of promotional activities, schemes, etc.
Grievance handling
Quality control
Our CRM System is capable of:
Conducting two-way communication through SMS, WhatsApp & Email, etc.
Integrated Voice Response system to manage volumes of about 10K calls a day.
Multilingual calling capability
Call monitoring option through live barge-in facility
100% call recording
State of the art CRM & Dialer system
State of the art security system to maintain data secrecy and protection